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RETURNS

RETURNS POLICY
We love our Nieves Lavi clothes, and we hope you do too! But if for any reason you want to return something, you can do so within 15 days of the date of your purchase and as long as each item has the original tags, packaging and is in new and unused condition.*

*Returns on swimwear items cannot be accepted - all sales are final for bikinis and one pieces. Items not eligible for return, such as Final Sale, will be marked as such on the product page. Shoe returns must include all items including the dust bag and shoe box. The shoe box forms part of the product and should remain intact by placing in outer packaging when sending back to us, otherwise it will not be accepted.

REFUNDS
We’ll give you a full refund of the purchase price and the associated sales tax (if any) to your original payment method. Shipping fees are non-refundable. Please note that refunds can take up to 14 working days to show on your account due to varying processing times between payment providers. Returns that do not meet our policy will not be accepted.

LATE RETURNS
Your item(s) should be sent back to us within 15 days of the date you placed your order. Returns outside this time frame may be accepted at the discretion of Nieves Lavi (and may only be refunded as a store credit).

REPEATED RETURNS
We offer a flexible returns policy to ensure that your Nieves Lavi shopping experience is an easy one. We do monitor the number of returns made by customers, and continued returns in breach of our returns policy will be flagged and may result in denial of future return or purchase options.

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